Meet the Oral and Facial Surgery of Western Kentucky Team

Shannon Cobb – Office Manager

Shannon brings thirty years of expertise in management and team building to Oral and Facial Surgery of Western Kentucky. She has been working with Dr. Harris since he opened his office opened in 2017. Her free time is spent with family, most of which is split between three wonderful grandchildren. Shannon feels blessed to have the privilege of working with such a wonderful staff and with an oral surgeon that is truly extraordinary.

Katelyn Collier – Assistant Office Manager

Katelyn brings a decade of management expertise to Oral and Facial Surgery of Western Kentucky, with the most recent year of those ten years being at OFS. Her favorite part of working at OFS is the culture. Dr. Harris and the staff strive to give every patient the utmost care, treating them like an extension of their family. In her free time, you can find her spending time with her family, where she will likely be cheering on her kids, Emma and Camdin, who are the center of her world.

Sandy Rodgers – Insurance Coordinator

Sandy has been with Oral and Facial Surgery of Western Kentucky for five years now. With her, she brings over forty years of experience to the table, having worked in multiple facets and applications of insurance. Over the years, Sandy has earned several certifications through her continued attendance to insurance classes and educational seminars. As insurance coordinator for OFS, she handles communicating estimates to patients and filing insurance claims too, both of which she does exceptionally well. In Sandy’s free time, she enjoys reading a good book as well as spending lots of time with her family.

Addie Caldwell – Dental Receptionist

Addie joined the OFS team in March of 2022. She is one of the smiling faces that will greet you when you walk into the office. In her free time, she enjoys spending time with her family and her two dogs, Moose and Dolly. She also enjoys spending time outdoors. One of her favorite things about working for Doctor Harris is how he conveys his care and concern for each and every person that walks through the door. He treats all of his patients and employees as if they were family.

Mackenzie Collier -Surgical Assistant

Mackenzie’s tenure in dentistry spans over eight years, with two of those years being at Oral and Facial Surgery of Western Kentucky. She is certified in IV placement, and her care and compassion for patients is exuded through her warmth and genuine concern for their well being. In the pursuit of excellence, she has also extended her training and certifications by becoming DAANCE (Dental Anesthesia Assistant National Certification Examination) Certified. Mackenzie is also an athlete and loves to spend time outdoors and with family too.

Katie Burd – Surgical Assistant

Katie has been with OFS since April of 2022. She brings with her four years of experience in oral surgery and is also certified in IV placement. Katie always has a smile on her face and has a caring and compassionate heart. She will always make you feel comfortable and at ease. In her spare time she enjoys being with family and spending time with her daughter Emmy, who always keeps her laughing. Her favorite part of working at Oral and Facial Surgery of Western Kentucky is being able to just be herself.

Konnie Jackson – Surgical Assistant

Konnie has been with OFS for two years now, and we think it’s safe to say that patients absolutely love her. Whether it be through an act of silliness, or a genuine and warm smile, Konnie will find a way to make you feel at ease, no matter the situation. Her empathetic and kind nature are two of her most pronounced traits, and there is no question that she truly cares about all our patients. In her free time, Konnie enjoys sewing, painting, gardening and spending time with her cats, all of which she considers family. “My favorite part of working at OFS is having the opportunity to really help our patients, all while learning and growing with such a wonderful team and the best oral surgeon. It is a blessing to be able to work with such individuals that are all so caring, and with a surgeon that is so very talented.”

Francie Harp – Esthetician

Francie Harp is a Board-Certified Esthetician and has been part of the OFS family since the summer of 2021. She is certified in Dermaplaning and Cynosure Laser Treatments, and has also been trained and certified in identifying different types of skin conditions as well. Francie is passionate about encouraging and pursuing healthy habits on a daily basis, including frequent exercise, adequate rest, proper nutrition, and staying hydrated! Francie feels right at home here at Oral and Facial Surgery of Western Kentucky, where “Dr. Harris and the OFS staff are all so personable, treating patients like family.” Her favorite part of being an esthetician is “helping her clients see how beautiful they are both inside and out.”